Claims Service Corporation of America

Office Information

901 Moorefield Park Dr., Ste. 110
Richmond, Virginia

Phone Number: (804) 320-6000
Fax Number: Not Provided


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  • Auto Liability
  • Auto Physical Damage
  • Bonds (Fidelity & Surety)
  • Burglary
  • Business Interruption
  • Casualty
  • E & O
  • Heavy Equipment
  • Homeowners
  • Inland Marine (Cargo)
  • Jewelry
  • Long Haul Trucks
  • Mobile Homes
  • Motorcycles
  • OLT
  • Physical Damage Appraisals on Auto
  • Products Liability
  • Theft
  • Third Party Claims Administration/Adjusting/Subrogation
  • Use & Occupancy
  • Workers' Compensation

Independent Adjusters

  • Gregg Barkley
    • Auto Liability, General Liability & Property Claims Supervisor within the firm's Lloyd's of London and domestic claim operations. He has more than 15 years of claims handling experience at both a national and international level. Gregg began his career adjusting and negotiating rental vehicle damage claims for an international credit card company before moving to the risk management department of a self-insured and multi-location Fortune 500 company where he specialized in General Liability claims. Gregg was also responsible for the development and field training of Risk Management Best Practices for the company. In addition, Gregg spent several years as a Fire & Theft Investigator for a Fortune 500 company's personal lines division before working as an independent adjuster and appraiser covering central VA, southern MD and DC. Gregg is the Vice President of the Richmond Claims Assn. Gregg earned a B.A. degree in International Relations with minors in both Political Science and History from Randolph-Macon College. He also has an Associate in Risk Management designation from the Institutes (formerly the AICPCU). Contact information: 804-320-6000; E-mail

  • Jerry Clark
    • Claim Supervisor within the firm's Lloyd's of London and subrogation operations. He has over 29 years of claims resolution experience. Jerry's career includes casualty & excess carrier experience in investigating Environmental, Pollution, G/L & Products Liability claims. Jerry's background includes resolving claims for small business owners, mid-sized companies and national account companies including Fortune 500 companies. Jerry's background also includes positions as a Workers' Compensation Supervisor, Home Office Examiner & Technical Claim Specialist for major property/casualty companies. Jerry has also spent several years as a Latent Claims Specialist and Litigation Manager for a Third Party Administrator. He is a member of the Richmond Claims & Virginia State Claims Assns. Jerry is a 25-year active member of Toastmasters International. He is licensed in several states. Jerry has a B.S. degree in Business Administration and minor in Economics from Indiana State U. Contact information: 804-320-6000, ext. 13304; E-mail

  • Amy H. Fowler
    • Senior Adjuster with over 15 years of Multi-Line claims experience including Property & Casualty handling. Amy is currently the State Director for the Hampton Roads Claims Assn. and is a member of the Virginia State & Richmond Claims Assns. She is Corporate Secretary of Claims Service Corp. Amy earned her B.S. degree in Early Childhood Development from Chowan College. She is also a Registered Nurse graduating from the Riverside School of Professional Nursing. Contact information: 804-320-6000, ext. 13302; Cell 804-216-0277; E-mail

  • Joyce Griffin
    • Claims Assistant with 28 years of administration experience that includes subrogation & insurance claims. Joyce is a former U.S. Army (active duty) & Virginia Army National Guard - Honorable Discharge. Contact information: 804-320-6000, ext. 13309; E-mail

  • Roy C. Hinton Chairman/President/CEO
    • Roy is a National General Adjuster with over 40 years Multi-Line experience in claims. His experience includes Casualty, Property, Physical Damage, Claims Management, Auditing, Consulting and Mediations. His expertise includes attorney negotiations, trial preparation, claims administration for Certain Underwriters at Lloyd's of London and other London based companies. Roy's background also includes serving as a qualified expert witness on litigated claims and other insurance related matters. Mr. Hinton serves as an Appraiser and Umpire on appraisal matters and is also an Arbitrator on complex claims and coverage issues. Roy is a member of the Richmond Claims Assn., Virginia State Claims Assn., Hampton Road Claims Assn. and Atlanta Claims Assn. Roy is Past President and Adjuster of the Year for Richmond Claims Assn., Inc. A full member of the International Institute of Loss Adjusters, Inc. active and voting member National Assn. of Independent Insurance Adjusters (NAIIA). Roy is an Associate Member for the Loss Executives Assn. (LEA) and serves on the Professional Liability Committee for the Council on Litigation Management (CLM). Roy is Immediate Past President of the Virginia State Claims Assn. He graduated from Old Dominion U. with a B.S. degree in Business Management. Contact information: 804-320-6000, ext. 13303; E-mail

  • Lisa Martin
    • Senior Claims Examiner with 19 years of claims experience in handling Auto, Mobile Homes, Boats, Property & Commercial Auto Claims. Contact information: 804-320-6000, ext. 13315; E-mail

  • Kathleen S. Reid
    • Recovery Specialist. Kathy has close to 40 years of business experience that encompasses negotiation, collections & management. Kathy assists the subrogation department in recovery of claims and all administrative filings. She earned her B.A. degree in Psychology from Randolph-Macon Women's College. Contact information: 804-320-6000, ext. 13314; E-mail:

  • Jade Sharpe
    • Accounting Manager. Over 10 years office management and accounting experience. Jade's emphasis and expertise includes financial analysis, reporting, bordereaux, and Third Party Administration. She graduated from California State U., Fullerton with a B.A. degree in Busines Finance. Contact information: 804-320-6000, ext. 13307; E-mail


AFFILIATIONS WITH: International Institute of Loss Adjusters, Inc.; Hampton Roads Claims Assn.; Richmond Claims Assn.; Atlanta Claims Assn.; NAIIA; LEA (associate member); Virginia State Claims Assn.; Network Adjusters; BBB; NASP; Council on Ethical Billing (fellow); Eagle International Associates, Inc.; Claims and Litigation Management Alliance; Kids' Chance of Virginia; Virginia Self-Insured Assn.; Virginia Public Risk & Insurance Management Assn.


24 Hour Service 100 Miles from Richmond, Fredericksburg, Tidewater, and Roanoke

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